How To Book | Guide

We understand the holiday rental industry and how important it is for our customers to have an easy booking system. Outlined below are our 5 easy steps on booking with Swanage Holiday Properties

Please read the information detailed below for full details on our booking process. If you have any questions please contact us further.

Step 1

Choose

 

To choose a holiday property simply visit our homepage and select the number of days & dates you require. A list of properties that are available will then be shown. Each property page includes a detailed accurate description of the property with current availability (Red = Booked, Green = Available, Orange = provisionally booked) All tariffs are fully inclusive of heating and water, unless otherwise stated.

Some properties may have other features that are additional extras, these are optional to the hirer. To make a booking for any of our properties please send your enquiry on the property page. Our system is set up to ensure that your information is 100% secure. You will receive an email to confirm your booking form has been received.

NOTE: The information on the availability calendar is provided in conjunction with the owner of each property and on rare occasions we may not be notified when the accommodation has become unavailable. We therefore check for a final time that your chosen dates are available before sending a booking confirmation.

The tariff that we charge for the rental of the property doesn't include our booking fee of £20 (per booking)

Step 2

Secure

 
 

Once we have emailed to confirm the property is available we will require a booking form & deposit of one third of the total accommodation rental price in £ sterling. A booking form can be printed from our confirmation email or printed from the General Information section of our website. *This has to be paid within 7 days from agreeing to rent the property, we reserve the right to cancel the booking should the payment not be received in time.

Full payment is required for bookings made within 6 weeks of the holiday commencing (Ie: Last minute)

After deposit / full payments we will send you a confirmation of booking and payment. Payment can be by cheque, bank transfer, Credit* or Debit card. Details are included on our email confirmation. * credit card payments have a 2% surcharge

NOTE: Your booking will not be guaranteed until we have confirmed your booking by email and received your deposit..

Step 3

Balance

 
 

Your balance is payable 6 weeks prior to your holiday start date.

NOTE: Failure to pay on time could result in your booking being cancelled - Please keep us updated.

(If your booking is a last minute or 6 weeks prior to arrival you will have already paid your balance in full at the time of booking)

Step 4

Confirmation

 
 

All relevant property details and full balance confirmation will be emailed directly to you -ie: Key collection details, Check in and out times.

Step 5

Enjoy

 
 

Arrive, unpack and relax in your chosen holiday property. Have a wonderful time and leave us some feedback before you return home.